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Mercy Care Medicaid plans
We’ve divided the manual into chapters with general terms for all Medicaid plans and plan-specific terms for each plan. This should make it easier to find what you need:
Chapter 100 - Mercy Care Provider Manual - General Terms (PDF)
Chapter 200 - Mercy Care ACC-RBHA/Developmental Disabilities/DCS CHP - Plan Specific Terms (PDF)
Chapter 300 - Mercy Care Long Term Care - Plan Specific Terms (PDF)
Chapter 400 - Mercy Care ACC-RBHA with SMI - Plan Specific Terms (PDF)
Revision Summary Memos
Mercy Care Advantage (HMO SNP)
Provider outreach manuals
Gap Closure Reference Guide (PDF)
2024 Provider Outreach Manual: Prevention and Wellness (PDF)
Need help?
Following processes in the provider manual is part of your contractual obligation as a network provider. But we can help if you have questions about caring for our members. Just contact us based on the plan.